Privacy policy

**Terms and Conditions of Sale**


Iconic, with its headquarters located at 314 Allée des Noisetier – Building B – 69760 Limonest, as the data controller, attaches great importance to the protection and respect of your privacy. We are committed to complying with applicable laws regarding the protection and security of confidential data. The website allows you to order Subsonic products and subscribe to our newsletter. We also use cookies when you visit our website. In other words, in certain cases, we record personal data about you as a visitor to the website.

Our Privacy Policy aims to inform you about our practices regarding the collection, use, and sharing of information you provide to us through our website,


When we receive your data or transfer it to our online store,, we always use recognized encryption technologies that are standard and secure within the IT industry.

For critical data such as financial information, we use a secure server and connection through our Sogenactif payment platform.

3. **HOSTING:**

The website is hosted by OVH, headquartered in Roubaix (59). This means that all personal data collected on our site is stored on the servers of our host. This may include IP addresses, contact requests, metadata, and communication data, for example.

External hosting takes place to fulfill the contract with our potential and existing clients (Art. 6, Paragraph 1, Letter b of the GDPR) and in the interest of providing a secure, fast, and efficient online offering through a professional service provider (Art. 6, Paragraph 1, Letter f of the GDPR). If corresponding consent has been requested, processing is exclusively based on Art. 6, Paragraph 1, Letter a of the GDPR and Art. 25, Paragraph 1 of the TTDSG, to the extent that the consent includes the storage of cookies or access to information on the user's device.

Our host will only process your data to the extent necessary to fulfill its service obligations and will comply with our instructions regarding this data.


When you place an order on the website, we require your first and last name, postal address, email address, banking details, and phone number. This information allows us to deliver your order and keep you informed about the status of the ongoing order.

We share your data with third parties when necessary for the execution of your order, such as our carriers. The execution of our contractual agreements forms the legal basis for processing this data concerning you. Without this data, we are unable to process your order.

We always process your payment data in a secure payment environment. When you pay with a credit card, your card data is sent directly to Sogenactif from our secure environment. Sogenactif handles credit card payments for us. Your credit card data is not disclosed to us; Sogenactif only informs us whether your payment was successful or not.

When you pay with PayPal, we have access to your account name, email address, and shipping address used with PayPal. We need this data to process your order.

We only share your data with third parties when necessary for the provision of our services. The third parties we engage with are service providers for delivery, payment, and IT services. Third parties with access to your data are authorized to use it solely for the purpose of providing a service on our behalf. They are never authorized to use it for other purposes. We enter into agreements with these third parties through subcontracting contracts.


You can subscribe to the newsletter on For example, after finalizing your order, you can choose whether or not to subscribe to our newsletter. We use this data based on your consent. If you subscribe to the newsletter, we will occasionally send you emails about our products or ongoing and upcoming promotions.

If you have previously placed an order with us, we may send you emails about similar products. We use this data based on legitimate interest.

As we are committed to never selling this information to third parties, you will not be contacted by them. However, third parties may handle mailing on our behalf. We agree with these third parties that they are obligated to handle your data correctly and securely. You can unsubscribe from our newsletter at any time or request us to delete your data. Click the link in one of the received newsletters or click here to do so.

6. **COOKIES**

**6.1 Definition**

On our website, we use cookies when you authorize us to do so. A cookie is a file that is sent with the pages of this website and stored by your browser on your computer's hard drive. The stored information can be sent back to our servers during a subsequent visit.

In summary, this information collection aims to optimize your user experience and personalize it when you return to our website.

You can configure your cookie preferences at any time by accessing your browser settings to accept, block, or delete cookies. Settings may vary depending on the browser. Please consult your browser's privacy or support page for more information.

In this cookie section, we explain which cookies are placed and for what purposes.

**6.2 Use of Cookies:**

We use cookies to save your settings and preferences, so we don't have to ask you for them all the time. By clicking the "Accept" button in the cookie banner, you consent to the installation of the types of cookies described below.

By using this website, you consent to the installation of functional cookies. Marketing and statistical cookies are optional. You can change your cookie preferences or withdraw your consent at any time by selecting the "Cookie Management" option displayed at the bottom of each page of our website.

What types of cookies do we use?

- **Functional cookies:** These are used to collect information about the use of the site to facilitate navigation between its pages. This can include your cart, language preference, and more. By storing these settings in cookies, there is no need to reapply these preferences and settings with each visit to our website.

- **Statistical cookies:** Statistical cookies aim to adapt the site to the visitors' demands. This includes measuring the number of visits, page views, visitor activity, and return frequency. These cookies do not retrieve information that identifies you. All information collected by cookies is aggregated and anonymous. They are solely used to improve the performance of our website.

- **Marketing and Social Media Cookies:** These are text files used to target the online behavior of users to enhance their online experience. Social media cookies are generated via share buttons.


You can contact us by email, through social media, or even by postal mail. We store this data as it allows us to better respond to your question or solve your issue. Contract execution (your warranty rights) constitutes the basis for the processing we carry out with your data.


We use and retain your personal data for a period not exceeding the time required for the purposes for which they were collected. If you submit a justified request for data deletion or withdraw your consent for data processing, your data will be deleted unless we have other legally valid reasons to retain your personal data (e.g., retention periods under tax or commercial law). In the

 latter case, the data will be deleted once these reasons are no longer applicable.


You have the right to request that the data Iconic holds about you be communicated, to the extent that they concern your privacy. You are authorized to request to view your personal data and receive a copy. You have the right to request the modification or deletion of your data. You also have the right to ask us to stop sending you emails. Do you want to know if the data we have about you is accurate? Do you have other questions about our privacy policy? In that case, contact us through our customer service. If you are not satisfied with how Iconic handles your data, you have the option to contact the authority responsible for the protection of personal data.